FAQs

Q.: Do your provide custom Dolphin Programming?
A.: Unfortunately at this time we do not provide custom Dolphin Programming.
Q.: Is Ray Media Server included in your hosting packages?
A.: DYes. We will configure Ray Media Server to working with your hosting
account free of charge. Please visit our hosting page to review our dolphin hosting packages.
Q.: Do you install Dolphin mods?
A.: Yes. We install Dolphin Mods. To order please visit our Dolphin Support Services page.
Q.: Do you install Dolphin on webhosts other than Dolphin Geeks?
A.: Yes. We will install Dolphin on any host that you choose. Please be aware that if Dolphin is to work correctly your web host must meet the minimum requirements to run a Dolphin site.
Q.: What is the usual turnaround time for your services ?
A.: The turnaround time for each service performed is 1 to 3 business days. We do strive to provide solutions to your requests as soon as possible.
Q.: How long has Dolphin Geeks been in business?
A.: Dolphin Geeks was previously 561Design Group, which begin in 2004. Our name has since changed to Dolphin Geeks.
Q.: Do you have a refund policy?
A.: Yes. If we cannot provide a solution to your problem (due to Dolphin Geeks' inability to find a solution) or if for some reason we cannot complete your project (due to Dolphin Geeks' inability to find a solution) you will receive a full refund